Common opener problems
- The motor hums or runs but the door does not move.
- The door stops or reverses partway.
- Remotes or the wall button stop working.
- The opener is noisy or old and you want a quieter model.
Quick checks
- Check the opener is plugged in and the outlet has power.
- Replace the batteries in the remote.
- Make sure nothing is blocking the safety sensors near the bottom of the door, and that their lights are on.
Common questions
Why does my garage door reverse before closing?
The safety sensors may be dirty, misaligned or blocked, or the force settings may need adjusting. A technician can check both.
Repair or replace an opener?
If the opener is old or parts are hard to find, replacement may make more sense. The technician can explain the options.
Your call or request goes to an independent local garage door business, which quotes for and carries out the work. How this service works